why does my vpn keep turning off on my iphone

Why Does My VPN Keep Turning Off on My iPhone: Common Causes and Solutions

Experiencing frequent VPN disconnections on your iPhone can be frustrating and may lead to security concerns. There are various reasons why this happens, and understanding the potential causes can help you find a solution to keep your VPN connection stable. In this article, we will explore some common reasons why your VPN keeps turning off on your iPhone and provide insights on how to address these issues.

VPNs are designed to protect your privacy and security by encrypting your internet traffic and hiding your IP address. However, this does not guarantee a flawless user experience, especially if you are using an unreliable VPN service or if your iPhone’s settings are not configured correctly. A combination of factors, such as network issues, VPN client configuration, and user settings may contribute to your VPN disconnecting frequently.

Key Takeaways

  • Frequent VPN disconnections can be a result of various factors including network issues, VPN client issues, and incorrect iPhone settings.
  • Choosing a reliable VPN service and configuring your iPhone’s settings correctly can help maintain a stable VPN connection.
  • Troubleshooting and understanding the factors affecting VPN performance on your iPhone will improve your overall experience and security.

Understanding the Concept of VPN on iPhone

A VPN (Virtual Private Network) is an essential tool for enhancing the privacy and security of your iPhone. By using a VPN, you can create a secure connection between your iOS device and the internet. This encrypted connection helps protect your personal information, browsing history, and online activities from hackers and other prying eyes.

When you enable a VPN on your iPhone, it encrypts all the data traffic from your device to a VPN server. This process provides an additional layer of security since it prevents anyone from intercepting and reading the contents of your data. As a result, your data becomes unreadable to potential attackers, and your privacy is maintained even when connected to a public Wi-Fi network.

Apple has native support for VPN clients on iOS devices. This means that you can easily configure and use a VPN service on your iPhone without requiring any additional apps. However, many VPN providers also offer dedicated apps that make it simpler to connect to their servers and manage your VPN settings.

A VPN on your iPhone not only enhances the privacy and security of your online activities but may also offer additional features. For example, it can help to bypass geo-restricted content, access blocked websites, and avoid price discrimination where companies charge different prices for the same product or service based on your location.

However, you may experience some issues with your VPN on your iPhone, such as it turning off suddenly. The causes for this can vary, but common factors include an unstable internet connection, software bugs, or conflicts with other apps running on your device. To resolve this issue, it’s essential to identify the cause and take the necessary steps to fix it, ensuring your VPN remains active and provides you with the desired level of privacy and security.

Keep in mind that while VPNs offer excellent protection for your online activities, it’s essential to use them responsibly and ethically. Always choose a reputable VPN provider with a strong commitment to privacy, transparency, and security features to ensure you get the best possible protection for your iPhone.

Common Reasons Why VPN Keeps Turning off on iPhone

Wi-fi and Network Settings

Sometimes, your iPhone’s Wi-fi and network settings can interfere with the VPN connection. Keep a close eye on how your iPhone connects and disconnects from Wi-fi networks. Also, ensure your network settings are properly configured to avoid VPN disconnections. When in doubt, resetting your iPhone’s network settings can resolve these issues.

VPN App Issues

VPN apps can also be a cause for VPN disconnections. Ensure you are always using the latest version of the VPN app by regularly updating it. Additionally, check if any app settings, such as an auto-switch feature, are causing the frequent disconnections. If the issue persists, consider uninstalling and reinstalling the app or seeking help from the VPN provider’s customer support.

Connection Speed and Unstable Connections

Your VPN connection can be affected by slow and unstable internet connections, leading to disconnections. Always ensure you have a stable connection when using a VPN. If your Wi-fi signal is weak, move closer to the router or consider using a wired Ethernet connection. When using public Wi-fi, be aware that bandwidth limits and signal strength can cause connection issues as well.

Low Power and Battery Saving Modes

iPhone features like Low Power mode and battery-saving settings can impact your VPN connection. These modes can limit background processes, causing the VPN to disconnect. To maintain the VPN connection, ensure your iPhone is not in Low Power mode or adjust your battery-saving settings to prevent them from affecting your VPN connection.

VPN Protocol Selection

The VPN protocol you select can impact the stability of your VPN connection. If you are experiencing recurring disconnections, you may want to change your VPN protocol within the app settings to see if that resolves the issue. OpenVPN, IKEv2, and WireGuard are commonly recommended protocols for iOS users.

Subscription and Device Limit Issues

Most VPN providers offer a limited number of simultaneous connections in their subscription plans. If you exceed this limit, you may experience random disconnections. Make sure you are not using your VPN credentials on more devices than allowed. In the case of an exceeded device limit, consider upgrading your VPN plan or disconnecting other devices to maintain a stable connection on your iPhone.

Exploring Various VPNs and Their Properties

VPN usage has skyrocketed, and there are now numerous providers available to help you secure your internet connection. In this section, we’ll dive into the properties of several popular VPNs, each with its own unique set of features.


NordVPN is known for its fast servers and strong security measures. It’s ideal if you prioritize anonymity and secure connections. Some of the key features of NordVPN include:

  • Over 5,400 servers in 59 countries
  • AES 256-bit encryption
  • Supports multiple platforms (iOS, Android, Windows, macOS, and more)
  • Offers DNS leak protection and a kill switch


ExpressVPN is a popular choice, offering fast and consistent connection speeds along with reliable security features. ExpressVPN has:

  • Over 3,000 servers in 94 countries
  • AES 256-bit encryption
  • A no-logs policy and TrustedServer technology
  • Supported on major platforms (iOS, Android, Windows, macOS, and more)


For those seeking a cost-effective VPN solution, Surfshark is an excellent option. With an easy-to-use interface and a focus on security, Surfshark offers:

  • More than 3,200 servers in 65 countries
  • Multi-hop connections for added security
  • CleanWeb feature to block ads and malicious content
  • Unlimited simultaneous connections


As a security-centric VPN, ProtonVPN aims to provide a balance of privacy and speed. It offers a variety of features, including:

  • Over 1,200 servers in 55 countries
  • Strong encryption and a no-logs policy
  • A built-in kill switch and DNS leak protection
  • Secure Core technology for enhanced protection

Private Internet Access

Private Internet Access (PIA) is recognized for its customizable features and extensive server network. PIA’s key offerings include:

  • Over 29,000 servers in 77 countries
  • AES 256-bit encryption
  • MACE feature to block ads and trackers
  • WireGuard protocol for fast connection speeds


For those in search of a VPN with reliable connection speeds and diverse server options, IPVanish is worth considering. IPVanish offers:

  • Over 1,600 servers in 75+ locations
  • AES 256-bit encryption
  • A no-logs policy
  • Up to 10 simultaneous connections


As the name suggests, Speedify is geared toward providing faster internet connections. It utilizes channel bonding technology to optimize connection speeds. Some of Speedify’s features include:

  • Servers in more than 50 countries
  • ChaCha-based encryption
  • Channel bonding to combine multiple connections
  • Optimization for streaming and gaming

Hotspot Shield

Lastly, Hotspot Shield is a user-friendly VPN option, offering simple setup and use. Key features of Hotspot Shield include:

  • Over 3,200 servers in 80+ countries
  • Proprietary Hydra protocol for faster connections
  • AES 128-bit encryption
  • A dedicated app for iOS devices

When choosing a VPN for your iPhone, consider the features and capabilities each provider offers to find one that suits your needs.

Advanced Solutions and Troubleshooting

Configuring VPN & Device Management Settings

To configure your VPN and device management settings on your iPhone, go to the Settings app and tap on General. Look for VPN or Device Management (depending on your VPN service), and tap on it. Review the configurations and make necessary changes, such as updating the server address or adjusting the authentication method if needed. Some VPN providers might have additional settings this could require a quick visit to their knowledge base or contacting their support.

Reinstalling the VPN App

If you’re still experiencing issues with your VPN turning off, consider reinstalling the app. To uninstall, tap and hold the app icon, then select Remove App or Uninstall (depending on your iOS version). After confirming the uninstallation, head to the App Store to search for and download the VPN app once again. Make sure it’s the latest version to benefit from any recent bug fixes and improvements.

Switching Between VPN Protocols

Experiment with different VPN protocols, such as IKEv2 or L2TP/IPsec. In the VPN app settings, look for an option to change the protocol. IKEv2 is known for its fast connections and stability, while L2TP/IPsec provides better security but might be slower. Try each protocol and see if one works better for you. It’s important to note that some VPN services might not support all these protocols or might have their custom ones.

Checking Internet Traffic and ISP

Monitor your internet traffic and check with your ISP if they have any restrictions or filters on VPN connections. Some ISPs might throttle VPN connections based on specific conditions, resulting in a VPN that keeps disconnecting. If you suspect this is the case, consider using a VPN service with obfuscation or stealth features that can disguise the VPN traffic and avoid any throttling.

Using Kill Switch Option

Enable the Kill Switch option in your VPN app settings, if available. This feature will automatically disconnect your device from the internet if the VPN connection drops, ensuring your protection and preventing any accidental data leaks. However, be aware that enabling this feature might cause temporary loss of internet access if the VPN disconnects, even when you’re not actively using it. But, it’s a preferred option for many users who prioritize privacy and security.

Remember to keep your VPN app updated, and don’t hesitate to reach out to your VPN provider’s support team if you continue to experience connectivity issues.

Factors Affecting VPN Performance on iPhone

Router and Network Problems

Sometimes, issues with your router or network can cause your VPN to turn off on your iPhone. There might be instances where the router’s firmware is outdated or its settings are not optimized for VPN use, which can lead to poor performance. To resolve these problems, consider updating your router’s firmware, or trying another network to see if it improves the stability of your VPN connection.

Firewalls and Security Measures

Firewalls and security measures implemented by your network provider, employer, or other parties might be blocking your VPN connection. These security measures might interfere with your VPN client, causing it to turn off automatically. To overcome this, check with your network provider or administrator to ensure that they are not blocking VPN connections, or try adjusting your iPhone’s VPN settings for better compatibility with their security requirements.

Latency and Internet Speed

A slow internet connection or high latency can affect your VPN’s performance on your iPhone. If you are experiencing slow connection speeds, this might cause your VPN client to become unstable and turn off. To improve the VPN’s performance, consider using a server closer to your location, or improve your internet connection by upgrading to a faster plan or using a different network.

Remember, it’s essential to maintain a stable and secure internet connection while using a VPN on your iPhone. By addressing these common factors that might affect your VPN’s performance, you can enjoy a smoother, more reliable online experience.

Responsibilities and Services of VPN Providers

Customer Support

When you experience issues with your VPN, such as it constantly disconnecting on your iPhone, one of the essential services VPN providers offer is customer support. These support teams are available to help you troubleshoot and resolve any software or configuration problems. Additionally, they may provide guidance on how to prevent disconnections or even help you identify if you have reached your device limit and suggest solutions, like upgrading your subscription or adding your VPN to a router.

Liability and Guarantees

VPNs can’t guarantee a 100% stable connection all the time, so it’s essential to also understand their liability and guarantees. When using a VPN service, always make sure you read and understand their terms of service and privacy policy. Keep in mind that providers should ensure that their software and VPN server infrastructure are continually updated and optimized to minimize potential disconnection issues and other performance-related problems. If the VPN service fails to meet the established level of quality they promised, they may offer a refund or compensation, depending on their policies.

By ensuring top-quality customer support and emphasizing the importance of liability and guarantees, VPN providers can help you maintain a stable and secure connection on your iPhone.


Your VPN might keep turning off on your iPhone due to several reasons. One possible cause could be reaching the device limit allowed by your VPN provider. Ensure that you have not exceeded the number of simultaneous connections permitted by your subscription.

Another reason might be related to the VPN client, your router, or your network connection itself. Data packets may be lost or blocked between your device and the VPN server, causing the disconnections. To resolve this, check if there are any available updates for your VPN client or consider resetting your router.

It’s also worth noting that many VPN servers will disconnect after a period of idle time, and they may also disconnect if your IP address changes, such as when you’re moving around and changing cell towers. In this case, the issue might be inherent to the VPN server itself, and there may not be much you can do about it.

Lastly, try experimenting with different VPN servers or locations to see if any particular server is causing your VPN to disconnect. This could help you pinpoint the origin of the problem and lead you to a more stable connection.

Remember to stay confident, knowledgeable, and neutral throughout your usage of VPN services, seeking help and support when needed. Keep this advice in mind as you aim for a more clear and stable VPN experience on your iPhone.

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